Systems & Privacy
Investigations Done Right, Everytime.
Nicholas Anthony has an ongoing commitment to developing and optimising our own proprietary case management systems, which provide accessibility, scalability, and security for all stakeholders.
We invest in the idea that IT systems are serving as the backbone of efficient operations across various sectors, with case management being a pivotal application. Our systems streamline processes, enhance communication, and ensure data integrity, thereby facilitating informed decision-making.
Our self-developed Data Management System (DMS), is our organisation’s complete referral management system. It provides a full electronic administration process from receipt of referral to closing and invoicing.
Our DMS allows efficient, rapid and accurate transfers of data and information between each database, which is essential within systems such as evidence management, reporting, invoicing and payroll. The DMS also establishes an element of control and encourages collaboration throughout our organisation, as it allows for file sharing, field note updates, appointment allocation, reminder notifications, and quality control in report auditing.
Privacy
Privacy Declaration NAA online
The following Privacy Declaration confirms our commitment to comply with the requirements of the Privacy Act from 21 December 2001. For more information re our Privacy Policy please contact us or visit www.privacy.gov.au
Australian Privacy Principles
Our commitment is illustrated in our compliance with the 13 Australian Privacy Principles (APPs). In brief these principles govern the manner in which private organisations can collect, use, disclose and handle personal information.
Personal Information
Personal Information is defined within the Act as “Information or an opinion (including information forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.”
Security of Personal Information
Reasonable steps are taken to ensure that personal information we collect is protected from misuse, loss, unauthorised access, modification, or disclosure. Our systems have access controls to protect and prevent any unauthorised access. All staff are limited to access data and can only access information relevant to their duties.
Use and Disclosure of Personal Information
We will not use your personal information for any purpose other than that for which it was collected, we will not disclose the information to any other party not connected to this purpose without your consent.
Quality of and Access to Personal Information
Reasonable steps are taken to ensure that personal information collected is complete and accurate.
Collection of Personal Information
Our collection process deals with only personal information related to our business requirements and activities. Unless required, we do not collect sensitive information without consent.
Training
All staff undergo on going training re relevant privacy issues and remain committed to comply with the Privacy legislation.